PRIVACY POLICY

1. INTRODUCTION

Hill Hassall Botanics respects your privacy and personal data. This Privacy Policy outlines how hillhassallbotanics.com processes your personal information when you visit or order a product from our website. 

2. COLLECTING PERSONAL DATA

Personal data or personal information refers to any information that can be used to uniquely identify an individual. This does not include anonymous data where the identity has been removed.

We process personal data for only as long as necessary. After it is necessary for us to hold your data it will be deleted or archived in order to comply with our legal obligations. 

We may collect the following data:

Identity and Contact Data

  • Your first name, last name, email address, telephone number, social media information, and personal information that may be provided by you. 

Preference Data

  • This includes data related to your personal preferences, feedback and responses to questions we may ask from time to time. 

Marketing Data

  • We will collect data on your preferences as to receiving marketing from us and third parties.

Technical and Usage Data

  • We may collect data such as your IP address, time zones, browser type, browser plug-ins, device type, operating systems and other technology on the devices that you use. We may also collect information about how you use our website, products and services. 

We use a variety of different methods to collect data. Identity and Contact data will be obtained for example when you fill in forms on our website. As will you preferences and marketing data. We use automated technology to collect technical data through cookies (please see our cookies policy for more information), server logs and other technologies. Technical Data may also be acquired through analytics providers and search information providers based from outside the EU, as well as advertising networks inside or outside the EU. 

It is possible that we will receive personal data about you from various third parties or public sources.

3. SHARING OF PERSONAL DATA

We share you Personal Information with service providers in order to fulfil our services to you. For example we use Squarespace Ecommerce to provide our online shop who have their own privacy policy. 

We do not share any identifiable information to advertisers. We only ever share aggregated information that can help advertisers more effectively target their audiences. Occasionally we might use personal data to allow targeted advertising of audiences, or with analytics and search engine providers to assist in the improvement and optimisation of our site subject to our cookie policy. 

4. COOKIES

We use cookies to identify you from other users on our website, which helps us to improve our website over time. By continuing to use our website you agree to the use of our cookies.

Some cookies are fundamental to the functioning of the website. You can configure your web browser so that you can refuse cookies or be alerted when cookies are in use, however please note, if cookies are disabled some parts of the website may not work as well as they were intended to.

We use a variety of cookies:

  • Fundamental Cookies. Key for the regular operation of the website.

  • Analytical Cookies. Key for counting visitors to our website and monitoring how it is used, collecting data that helps to improve functionality for future users to come.

  • Targeting Cookies. We may use targeted cookies if you visit our website to target advertisements towards you that you may find interesting. This may be shared with third parties such as advertising networks.

5. DISCLOSURES OF YOUR PERSONAL DATA

From time to time it may be necessary to share your personal data with third parties. For example third parties wishing to buy, take-over or merge with our business. Third parties that may acquire our business or assets, in this case your data could be one of the transferred assets. 

We may also share your information when required to do so by laws and regulations. For example in response to a subpoena, warrant or any other lawful request that we may receive. 

6. DATA SECURITY 

We have implemented special security measures to prevent your personal data from being stolen or lost. Access to your personal data is protected and given only to those that have a need to know. We make sure that anyone using your personal data is subject to confidentiality. In the case of a data breach we have procedures in place and we will notify you as legally required to. 

7. YOUR LEGAL RIGHTS

You have legal rights with respect to your personal data and you may contact us at any time regarding them. Please use the contact details found in this privacy policy.

  • You may request to access your personal data

  • You may request that incorrect personal data be corrected

  • You may request that we erase your personal data

  • You may object to the processing your personal data

  • You may request that your personal data not be used for purposes such as marketing and that its use is restricted

  • You have the right to withdraw consent of your personal data.

If you have a complaint about how your personal data is being processed you may either contact us, using the details provided. We may need to ask you security questions to confirm your identity in order to protect your personal data from being disclosed to the wrong person.

8. CHANGES

From time to time we may update our Privacy Policy in order to reflect changes made to the operation of our business due to operational, legal or regulatory changes

9. CONTACT 

Please contact us at info@hhbotanics.com if you have any questions, would like more info, or there is anything else you wish to discuss regarding our privacy policy and practices.